Endpoint Backup for MSPs: Protect the Machines Where Client Data Lives
Servers usually get backed up. Workstations and roaming laptops often do not — and that is where a large share of the files people create and edit every day actually sits. Nimbus Black gives MSPs secure, file-level endpoint backup with the health visibility to prove coverage.
The endpoint coverage gap is easy to miss — until restore day.
Endpoint backup tends to fail quietly. The absence of a backup rarely announces itself until someone asks for a file that is already gone.
Remote & roaming laptops
Machines that rarely touch the office network may never hit a traditional on-site backup target.
Shared business PCs
Front-desk and shared machines have no single owner, so gaps go unnoticed for weeks.
Local app & desktop data
Working files and line-of-business app data often live only on the endpoint, not a server.
Silent agent drop-off
An agent can stop checking in after an update, and nothing errors loudly enough to notice.
Stale backups
A laptop’s last successful backup may be weeks old while everything still looks “fine.”
Unenrolled new machines
New devices get deployed but never enrolled, leaving them unprotected by default.
Endpoint backup built for multi-tenant reality.
You are not managing one machine — you are managing many, across many clients. Good endpoint backup makes coverage and health obvious without a portal scavenger hunt.
- A low-friction agent that works on machines that sleep, roam, and reconnect on their own schedule.
- Fast file-level recovery for the everyday “get this folder back” request.
- Multi-tenant health at a glance so stale or unprotected devices stand out.
- Predictable per-device economics that keep the offering profitable as fleets grow.
Real client dashboard. Device names and data shown are sample data, not live customer backups.
The current Nimbus Black beta focuses on file-level endpoint backup — ideal for the common request to recover a file or folder. Image-based backup, which captures a whole system for full-machine recovery, is on our roadmap rather than the current build. For a clear breakdown of when each approach fits, read file-level vs image-based backup.
Where endpoint backup earns its place.
Workstation protection
Cover desktops where local files and app data accumulate.
Remote employees
Protect laptops that live off the office network.
Shared business PCs
Keep shared and front-desk machines covered automatically.
Client file recovery
Quickly restore a deleted folder or file for a client.
Coverage standardization
Bring every client onto one consistent endpoint backup workflow.
Offering expansion
Add endpoint backup as a margin-friendly line of service.
Close the endpoint coverage gap
Join the private MSP beta and protect real Windows endpoints — then validate restores before you rely on it for client production.